FAQ

technicalsupport@velocomp.com

NEWTON

General

You will find the instructions in the Help menu of Isaac. "Help/Help Documents/iBike Newton Instructions.

You will also find many other helpful documents in this section

The serial number of your iBike Newton is stored in its internal memory. To obtain the serial number, connect your iBike Newton to your computer. Launch the Isaac software. Then, click on the Isaac menu command "Device/SN and FW Version..."

A window will open and you will see the serial number. You may copy-paste the serial number into an email.

Yes! The iBike Newton is compatible with any ANT+ sensor, including speed, speed/cadence, Heart Rate, or DFPM (Direct Force Power Meter) sensor. Just do a "Scan" and your iBike Newton will pick up your ANT+ sensors.

The iBike Newton includes serious training features such as average and max power, TSS, IF and NP measurements, FTP test, customized workouts, 30 to 750 hours of ride memory, and fully wireless operation. Exclusive iBike features including wind speed and precision hill slope measurement provide you with training and racing insights that no other power meter, regardless of price, can offer.

The iBike Newton PowerStroke includes all of the features of the iBike Newton and includes these additional features: 2x ride memory size; CdA "wind tunnel" measurements; Indoor Trainer capability; PowerStroke measurement.

If you decide to purchase the iBike Newton, you'll be able to purchase upgrade keys later on that add feature functionally to your unit.

Purchase the iBike NewtonTT or iBike Newton PowerStrokeTT. Both models come with the TT mount and iBike Newton Remote Wind Sensor.

If you already own a iBike Newton and want to use it on your TT bike, purchase the iBike Newton TT Mount Kit.

Yes, once the Indoor Trainer upgrade key is installed.

The Indoor Trainer Key is an option for the iBike Newton, and is pre-installed in the iBike Newton PowerStroke.

Upgrade

Upgrade keys add features to your iBike Newton or iBike Newton PowerStroke. They are available for purchase at the iBike Store.

Yes!

In fact, if you return your old iBike unit when your new iBike Newton arrives you'll even get a $100 rebate! Check out the iBike Store for more details.

GPS

General

The GPS+ uses a Bluetooth Smart speed/cadence sensor to measure cycling speed, distance, and cadence with +/- 1% error. Cycling data from the GPS+ can be viewed in Isaac software

The GPS uses GPS measurements for speed and distance. Accuracy is variable, but generally is +/- 5%. The GPS does not have cadence measurement, and its ride files cannot be viewed in Isaac software.

Yes! You can use any cycling app you wish with the GPS.

If you own the GPS+, your cycling app will need to be compatible with the Bluetooth Smart speed/cadence sensor.

POWERHOUSE

General

Click here.

The iPhone 4S/4/3GS and iPod touch, generation 5, are compatible with the POWERHOUSE.

iPhone 5 is not compatible with the POWERHOUSE

The iBike POWERHOUSE is the wave of the future. Why? In a single product the iBike POWERHOUSE combines the state-of the-art in exercise measurement (cycling power), expert guidance (interval training plans designed by world-class cycling coach Hunter Allen), and enjoyable interaction (iOS app) in a complete, easy-to-use system. The POWERHOUSE is all about you: it precisely measures your exercise effort, customizes workouts based on your fitness objective, and guides you efficiently and enjoyably to achieve your goals. If you have an iPhone or iPod touch, and a desire to get leaner, lighter, stronger, or faster, then POWERHOUSE is the perfect tool. iBike POWERHOUSE makes getting fit more fun, accessible and efficient.

Absolutely! Former professional cyclist and world renowned cycling Coach Hunter Allen has coached thousands of cyclists, from novices to Tour de France pros. He also coauthored Training and Racing with a Power Meter, considered by many to be the bible of cycling training.

Coach Allen has written all of the plans and workouts used in the iBike POWERHOUSE. These are real training programs – using the same measurement method (power) and training principles (FTP-based intervals) that Coach Allen uses with his athletes world-wide.

Your POWERHOUSE fitness plan is individually calibrated based on the results of your fitness ride, so your workouts will be set – from the start – at a level that is customized for you. Each plan includes periodic re-assessments of your fitness level, so as your fitness improves your workouts will remain challenging. Check out the experience of one seasoned rider.

Not at all! Many of our iBike POWERHOUSE cyclists ride for fitness and fun.

The POWERHOUSE includes instructional videos showing you how to set up your bike for comfortable riding, and other videos teach you some of the secrets used by accomplished riders that make cycling more efficient.

No matter your level of cycling ability, once you choose your goal and pick your plan, your rides are individually calibrated based on your fitness level. As your fitness improves your workouts will increase correspondingly. So, while you're apt to break a sweat (no effort, no gain) you won't be in over your head.

Be sure to turn off the auto brightness feature on your iPhone or iPod touch.

Using the iBike POWERHOUSE

Former professional cyclist and world renowned cycling Coach Hunter Allen who has coached thousands of cyclists, from novices to Tour de France pros wrote the PowerHouse training programs. He also coauthored Training and Racing with a Power Meter, considered by many to be the bible of cycling training.

These are real training programs – using the same measurement method (power) and training principles (FTP-based intervals) that Coach Allen uses with his athletes world-wide. Your POWERHOUSE fitness plan is individually calibrated based on the results of your fitness ride, so your workouts will be set – from the start – at a level that is customized for you. Each plan includes periodic re-assessments of your fitness level, so as your fitness improves your workouts will remain challenging.

Yes! Once you've finished a plan (about 4 weeks worth of riding) you can repeat it if you wish.

Because your fitness plan is based on your fitness level, when you restart a plan it will be at a much higher level. So, even an advanced rider (who will do very well on the initial fitness test) will benefit from using these expertly developed plans.

Even though you can repeat any plan, we strongly encourage cyclists to check out ALL of the plans. Different plans provide different end benefits, so you might want to "shift gears" once you've conquered your first POWERHOUSE plan!

No. POWERHOUSE workouts are designed to be followed in sequence, so that your body adapts to the workouts and interval training safely and effectively. Each workout focuses on differing aspects of fitness, so once a particular workout is completed, you'll automatically be moved to the next one.

If you can't do a full workout, you'll have the option to start it over, or to save it and move to the next one.

The POWERHOUSE uses power measurement for its interval training, not heart rate.

However, if you wish to use an ANT+ Heart Rate strap, you can pair it with the POWERHOUSE, and HR data will be displayed on-screen.

Looking for more?

YES.

The iBike POWERHOUSE is not GPS dependent. It uses the most advanced cycling effort measurement technology available (power) to get an accurate read of your effort and fitness.

YES!

When you're not training one option is to use the "Free Ride" aspect of your iBike POWERHOUSE app. A Free Ride shows you your power output using the same system as in your workouts, but without directing you to pedal at any particular level of effort.

Alternatively, if you'd like to ride with a cool bicycle computer and see speed, ride distance, time and (iPhone only) maps, install and use the free iBike Coach app. It works perfectly with your POWERHOUSE case and provides you with an amazing, and superbly precise, conventional cycling computer.

YES!

The POWERHOUSE screen shows the average watts of each interval.

The iBike POWERHOUSE takes the complexity out of power training and eliminates the need for you to hire a coach and also learn the ins and outs of power measurement.

If you're a "power-aware" cyclist and want to get deeper into power numbers, and also want to take advantage of Hunter Allen's POWERHOUSE workouts, then the iBike Dash + Power is perfect.

Why?

With the iBike Dash+Power you can use both the iBike App and the iBike POWERHOUSE app with your + Power case.

The iBike app works with the + Power case to give you a fully-customizable, numbers-deep power meter of incredible sophistication and flexibility. You'll get all of the features and sophistication of iBike power meters—including full use of Isaac software and Google Earth (requires iPhone).

Also, with the + Power case you will be able to use the iBike POWERHOUSE app whenever you choose, giving you full access to all of the POWERHOUSE plans. With the iBike Dash + Power can train with Hunter Allen's workouts, and geek-out with the iBike app. Your choice!

ISAAC SOFTWARE

General

You will find the instructions for Isaac in the Help menu.

Recent versions of Isaac do not work with old Macs. Contact technicalsupport@velocomp.com for a compatible version of Isaac for Mac PPC.

Note that old versions of Isaac compatible with Mac PPCs will not have the many enhancements and features of the latest build of Isaac.